Instead of having to order loads of paperwork and waiting a long time for it to be processed, inmates are now being given a digital method to file requests. Securus Technologies, a chief prison communications company is using a platform called ConnectUs that allows inmates to file requests such as grievance reports, medical documents, and transfers all on an electronic device. ConnectUs is also a very secure and restrictive platform so inmates only get access to what’s allowed inside the facility. The cost on printers and paper processing has been reduced greatly in prisons that use Securus, and now personnel can focus attention on more pressing matters.
Securus Technologies is based in Dallas, TX and has been operating for about 30 years. They have been accredited by the Better Business Bureau and recognized for their outstanding service, while at the same time bringing to light bad practices by other prison telecom companies. Securus has given inmate families even more flexibility for visiting by creating a video visitation program. Families can sign in to an online video conferencing app and communicate face to face with loved ones right in their own home. Securus has also sped up the delivery of mail, and made phone calls more affordable for inmates.
Securus is a great app for people like me who have friends in jail, and they know that most of us are going to not be able to get to the jail. Someone like me can just use my phone instead, and it feels really good to know that I can use the Securus app to call on people and actually see them. There are a lot of people who cannot get out to the prisons to see people, but they can use the Securus app to make sure that they will see their friends. It is a part of a Securus network [see their BBB page] that has cameras for everyone.
Someone who is trying to make sure that they can see everyone they know should be sure that they have downloaded the app and can get it going. You can just press a button on the app to make sure that you place the call, and then you will be able to see the person in the jail. They will be sitting in front of their own video camera, and that makes it much easier for you to see what is going on. I get such good call quality that I feel like I am right there.
It is a much better thing for me because I cannot make that long drive, and then I have cut all those hard things out of my schedule. I just make sure that I set up the calls with my friends, and then I have made sure that I call them on the schedule every week. I am very pleased with Securus America, and I am so happy with the call quality that I do not have to make regular calls to the jail again. They have made the video calling system much better for everyone.
Visit Securus on Linked In: https://www.linkedin.com/company/securus-technologies
Also a plethora of articles about Securus can be found on PR Newswire’s website.